Help Desk & FAQ

  • Is your Inventory App safe to use?

Yes, Roof Wellness operates on the AWS (Amazon Web Services) a secure and safe protocol to store your properties inventory and damage logs. This will allow you to have proper documentation when the time for an insurance claim occurs. We also have strict employee confidentiality agreements that prevent unapproved distribution of private information. Any breach of contract will result in immediate termination of said employee.

  • Do you guarantee my insurance claim will be approved?

No, Roof Wellness makes no guarantee that your insurance claim will be considered or approved. We do however work around the clock to store and properly document your properties assets with proper time stamping and coding for proof of when the damage occured. We are bridging the gap of when a damage actually happens and what the homeowner can prove during their insurance claim.

  • Is Roof Wellness an insurance company?

No, we are not an insurance company and we have no affiliations with any insurance institution. We are a tech company that will assist the you the homeowner to document and prove your case when making a claim with your insurance institution.

Help Desk & FAQ

  • Is your Inventory App safe to use?

Yes, Roof Wellness operates on the AWS (Amazon Web Services) a secure and safe protocol to store your properties inventory and damage logs. This will allow you to have proper documentation when the time for an insurance claim occurs. We also have strict employee confidentiality agreements that prevent unapproved distribution of private information. Any breach of contract will result in immediate termination of said employee.

  • Do you guarantee my insurance claim will be approved?

No, Roof Wellness makes no guarantee that your insurance claim will be considered or approved. We do however work around the clock to store and properly document your properties assets with proper time stamping and coding for proof of when the damage occured. We are bridging the gap of when a damage actually happens and what the homeowner can prove during their insurance claim.

  • Is Roof Wellness an insurance company?

No, we are not an insurance company and we have no affiliations with any insurance institution. We are a tech company that will assist the you the homeowner to document and prove your case when making a claim with your insurance institution.

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